Insights from Nebo

There is no bigger difference than the difference between being good and being great. It’s easy to go from being mediocre to being good, but going from good to great? That’s a huge jump.

It’s easy enough to be good at your job. A strong work ethic and dedication will get you pretty far in life; but to be great is something special.

I’ve been fortunate to meet many people who are great at their jobs. Luckier still, I get the chance to work with people every single day who are truly great digital marketers. I’ve often tried to put my finger on just what it is that makes these people great, and of course, it’s impossible. If greatness could be boiled down to a few characteristics and copied, everyone would be great, and we all know that is not the case. However, while there is always an undeniable “X Factor” that can’t be duplicated, great digital marketers do have many of the same traits in common.

Everyone wants to know what’s next for the ever-divisive Tim Tebow, who is now a free-agent after a disappointing and drama-filled season with the New York Jets. It seems like just yesterday that Tebow was launching an overtime touchdown pass to Demaryius Thomas to beat the Steelers in the 2011 Wild Card playoff game. Now the poor guy can’t buy a roster spot.

Some say he’ll be scooped up by an NFL team before training camp. Others expect him to take a job in the CFL or Arena League or leave football behind all together and pursue a career with the church. As of this writing, Tebow remains in limbo while media around the country speculate as to whether their local teams should sign him. 

1 billion people. 240 billion photos. 1 trillion connections.

Facebook helps us stay connected to the people, places and things we love. However, the social network is pushing us to open up our world and do more. It wants us to not only connect to our friends, but to use our personal stories and experiences to help us answer life’s most pressing questions, like:

Where can I find a vegan restaurant in Mobile, Alabama?

Facebook’s new Graph Search will help us do just that by using our friends’ likes and interests to personalize search results. Unless you’ve been hiding under a rock, you’ve probably heard of Graph Search but, unless you’re one of the lucky few who made it into the product’s beta testing, you probably haven’t used it.

We’ve created a breakdown to outline how Graph Search works based on information we received from Facebook Project Manager, Loren Cheng, along with some recent developments we’ve learned about since the product launched early this year.

Deep in the bowels of the Bodleian Library at The University of Oxford sits a dusty old tome recounting the secret history of the Oxford comma. To no one’s surprise who opens it, it’s a tale of quibbling editors and journalism students with unmerited senses of superiority.

It begins in a 1915 Oxford dorm with the first recorded argument over the Oxford comma, the contents of which are basically repeated verbatim in every Oxford comma argument thereafter. The debate started when roommates Aldous Huxley and J. R. R. Tolkien were writing home to their parents that they needed money for “pizza, booze[,] and rubbers."

Huxley, a telecomm major and staunch AP Stylebook defender, threw his dog-eared copy at Tolkien, citing the oft-referenced punctuation section, which recommends against the extra comma. The radical, drug-using women's studies major Tolkien, however, was all for it and retorted that this was the same guide that still spelled it “e-mail” and the same guide that suggested the capital of West Virginia be written “Charleston, W. Va.” He then showed Huxley this cartoon that he thought proved his point while also being “totally hilarious."

2007 was supposed to be the “Year of Mobile.” Then later that year it was said 2008 was “really” going to be the “Year of Mobile.” Then, 2009, 2010, etc. Each year predicts the same thing about the next, but the truth is we need to stop sitting around waiting for mobile to take off and start realizing that we’ve been in the Age of Mobile this whole time.

Last year, 30 percent of all web traffic occurred on mobile devices, and that number is expected to reach 50 percent by next year. In fact, in some industries that percentage is higher. Take your pick of statistics:

• There was a 40 percent increase in mobile purchases in 2012.
• 70% of mobile searches lead to an action within 1 hour.
• Soon, mobile devices will outnumber people—an 18-fold increase from 2011 to 2016.
• Americans spend more than two hours per day on mobile (nearly equaling television with just over 2.5 hours).

Every quarter the stats pour in, and it becomes clearer that the marketers, developers and digital agencies that aren’t devoting an equivalent portion of resources to mobile will quickly fall behind. So when crafting a mobile strategy, make sure it’s truly ready for the mobile age by considering how the following apply to your audience.

At the end of the day, Google is a for-profit company. Over time, a misconception has somehow arisen that Google’s mission is providing the best search results possible out of the goodness of their heart. Not so; in reality, excellent search results provide two things: 1) a vast and continual source of information about consumers and 2) a built-in base of ad viewers. In fact, despite some diversification, AdWords remains Google’s main source of revenue, with $42.5 billion in 2012 advertising revenues.

With so much money on the table, it comes as no surprise that Google has been subject to significant legal controversy over the years. One of the most hotly contested issues Google faces with the AdWords program is trademark infringement. The pivotal determination for trademark infringement is use of the trademark in commerce. Unfortunately, case law remains ambiguous on the point of if buying and selling trademarks as keywords for advertising constitutes “trademark use.”

Part of the ambiguity derives from Google’s tendency to throw money at the problem, resulting in most cases settling out of court without a judgment, and part to conflicting opinions in different jurisdictions. Without a clear precedent delineating if bidding on trademarks will be considered illegal, Google has attempted to preemptively absolve liability through their Terms of Service Agreement. However, while the Terms may protect Google, marketers may be increasingly exposed to liability for trademark infringement they may not even be aware is occurring.