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Insights from Nebo

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August 28, 2014

The Plague of Tactical Versus Strategic Thinking in SEO

I have a big problem with how search engine optimization is often perceived.

Turn on the TV and you’ll see shows like The Good Wife describe SEO as “spam”. Even Dexter drove a dagger through my heart by calling it “bullshit.” (pun intended)

It begs the question: why would SEO be thought of in that way?

Sure, there are those that use blackhat methods to get quick results, but that’s only a fraction of the SEO population. Beyond that, blackhat tactics are becoming more and more rare as Google gets better at sniffing them out. So why won’t the perception change?

I believe the perception of SEO won’t change as long the industry continues to prioritize tactics over strategy.

August 22, 2014

Behind the Scenes of Our Campaign to Support the Atlanta Beltline

The Atlanta Beltline is the most transformative smart growth project in the United States. A 22 mile emerald loop of parks, trails and transit will soon encircle our city and represent a new path towards a better Atlanta.

As a fan of new urbanism and someone who is passionate about our city, it’s a project I’m proud to support. So when Jennifer Dorian and her team from the Atlanta Beltline Partnership reached out to us to discuss ways to help them hit their 2014 fundraising goals, we immediately offered to help.

August 20, 2014

After 10 Years of Growth, Why I’m Still Terrified

Nebo celebrated its 10th birthday earlier this year. To say we’ve been very fortunate along the way would be an understatement.

We’ve grown for 10 consecutive years. We’ve been named to the Inc. 5000 list for the past four years. We’ve never laid off a single employee. We’ve never had a down year. We’ve won over 100 digital awards in the past two years alone. We have 50 of the most talented and passionate people in the industry.

Yet, I’m still completely terrified. I still feel like we haven’t made it. I still feel as scared and humble as I did the day we decided to launch Nebo.

August 13, 2014

Empathy as a Skill

Conventional wisdom says empathy can’t be taught, learned, or strengthened. Conventional wisdom assumes our empathy ability is relatively set in stone.

But our empathy system is complex. It’s an interesting interaction of several neurological elements working together. Part of empathy is relating to others. Part of empathy is being able to understand what others feel and think. Part of empathy is going beyond knowing, but caring and feeling.

Thankfully, the term empathy is moving beyond pseudo science and toward actual science. Thanks to fMRIs and other tools we can actually see, measure, and evaluate “empathy”.

In a previous post, I mentioned that empathy was the most important tool in a marketer’s toolkit. Not fake empathy. Not user personas. Not demographics. Not primary or secondary research. Not insights or key motivators.

Actual, real empathy.

August 7, 2014

What's New in SEO

The SEO industry is always changing, best practices are evolving, and Google is always shaking things up. This summer is proving to be a whirlwind so we're recapping some of the top updates, news and trends from June and July.