Insights from Nebo

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July 19, 2013

The Travesty of BerkshireHathaway.com

The internet is a lot like a boomtown. It was built around the resource vein of information, and it was quickly populated with every type of company prospecting for paydirt. As any boomtown, its housing was utilitarian at first: rows of canvas tents and Plain Jane HTML. Companies eventually found that they liked the place and decided to set a spell, improving their websites and creating the internet community we know and love today.

However, within this community there are companies and organizations with what might be considered not so much websites as historic sites. Some of these are kept for posterity (Space Jam); some are just inexplicably bad (us.gov), though you get the feeling that they’ll be renovated eventually as was whitehouse.gov; and some are jealously guarded by old, white-haired, hermit prospectors who refuse to be bought out, still shouting from their porch at passersby. The most heinous of these offenders has to be BerkshireHathaway.com.

July 16, 2013

Stretch Goals Are Worthless: Why You Need to Stop Asking for More Flair

There’s a famous scene in Office Space where Jennifer Aniston’s character, who works as a waitress at a campy T.G.I. Friday’s knock-off called Chotchkie’s, gets reprimanded by her boss for not wearing enough funny pins on her uniform (which they affectionately call “flair”). But the mandatory minimum is 15 pieces of flair, she protests, and sure enough she’s wearing 15 pieces. But the manager isn’t satisfied. “So, more flair?” she asks. He sighs, disappointed. “If you feel like the bare minimum is enough, then okay.”

July 11, 2013

Making Your Corporate Character Count

We’ve all seen the cliché image of corporate giving. A huge corporation writes a check to the charity of the week in exchange for some good press and looking a little less evil in the eyes of consumers. Although we’d never admonish anyone for donating money or volunteering his or her time to a worthy cause, this model of corporate responsibility is perfunctory at best. It is the equivalent of getting a little league trophy. You’ve shown up, but you haven’t really earned anything. You’ve done nothing to show your dedication, endurance, skill or strength. You didn’t give your all.

You didn’t do anything to prove your character.

July 9, 2013

Site Architecture and the Oregon Experiment

In the early 1970s, University of Oregon students and faculty were not happy. Sure, academics have a knack for disgruntlement, but this was a special sort of dissatisfaction: the kind that led to action.

They protested against over-logging, destruction of historic sites, the military draft, American invasion into Asia, and, particularly close to home, the new brutalist style architecture taking over their campus. After enough huffing and puffing, the university administration decided that, while they couldn’t stop all the wrongs in the world, they could take more control of their own facilities. So, they hired Christopher Alexander, a professor from Berkley, to put together a set of guidelines by which the university could conduct its own community planning and building construction—essentially an architectural version of a brand style guide.

What does all of this have to do with designing for digital? A good deal. For websites and applications today are much closer to buildings, or even cities, than they are to say, posters or brochures. Users don’t stand back separate from the visual space on the page, but move through it mentally, all the while envisioning where they are in relation to other areas of the site.

July 3, 2013

Celebrating America's Fruited Plains

Happy Independence Day! Though it’s raining in many parts of our great nation, the spirit of the Fourth of July and all the summer splendor it brings is alive and well. Even if your cookout plans have been put on the backburner, the bounty of summer is still there for the taking. Fireworks, barbecues and pool parties are great, but they can wait. We thought we’d pay homage to one thing no summer would be complete without that can be enjoyed any time: watermelons.