Raise Your Brand With Strong Values
There is a quote that says having a child is like letting your heart roam free from your body. The same could be said for brands. As much as companies try to create the perfect brainchild, once they let it run free in the world, it can be a very different story. This is not to say that you cannot make sure it lives up to the family name; you just have to make sure it has a strong identity of its own.
By identity, I'm not referring to its name, logo, trademarks, or visual appearance. I'm talking about its personality.
According to Marty Neumeier, author of The Brand Gap, brands today must forgo the ideas of uniformity and consistency in favor of being dynamic. In other words, perfection is out, humanity is in. A brand that tries to be perfect is not only boring, but usually met with distrust by consumers. It is better to have a brand that has certain quirks so that it will hit home with consumers in a meaningful way. If the customer experience with the brand falls flat, you may as well throw out all your 100 page brand guidelines and identity manuals.
At the end of the day, a brand isn't just visual idea or a creative concept. It is what people feel, think, and say about it. Though there is a strong urge to come up with a brand that is all things to all people, but it will never survive in a marketplace of people looking for reasons to shoot things down. The best thing you can do is make sure that your brand is prepared to meet the world head on, with a strong handshake, a stiff upper lip, and a message that is not only relevant, but relatable.