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For years, marketing has been obsessed with attention.

We want more impressions. More clicks. More reach. More ways to interrupt someone in the middle of whatever they were actually trying to do.

But attention is not the same thing as connection. And today, the difference matters more than ever.

It is 2026. Your refrigerator can suggest dinner. Your watch knows you slept badly. An AI assistant can research a product, compare prices and make a purchase before you have finished deciding whether you even want it.

Somewhere, a marketing dashboard records all of this as user activity.

That word, user, has followed technology for decades. It once described someone operating a computer, back when doing so was a distinct enough activity to warrant its own label. Today, nearly everyone encounters digital technology constantly, often without consciously “using” anything at all.

To say that the only certainty right now is uncertainty seems like one of the biggest understatements I’ve ever made. AI, tariffs, war, inflation, political strife, and more make the current economic environment very challenging for most organizations.

And when tough times hit, we tend to see organizations start pressing familiar levers to get through the challenges. Marketing and advertising budgets get cut, yet the financial goals stay the same. People are asked to do more, but with less. And most of the time, that is not possible.

When Dante wrote Inferno, he described hell as an underworld with nine layers, each worse than the last. What he could never have predicted, way back in 1321, was that one day, there would be a tenth layer—and it’s the one we’re all living in, right now.

This is Notification Hell. 

If you’re a white-collar worker, you already know how much Notification Hell sucks. According to Gemini’s AI overview (which we all know can be wrong—see our forthcoming post about AI Hell), this level of hell is a world where…

In 2004, a little company called NeboWeb was born. We opened our first office on Mitchell Street in downtown Atlanta, starting with nothing but hope and optimism that we could get our business off the ground and make great work in the process. Facebook didn’t exist yet. Gmail was an invite-only beta program. Shrek 2 was at the top of the box office. We had a ton of passion and a little know-how. And we had no idea where the future would take us.